FAQ

• All returned items must be returned in new, unworn and unused condition. If you are considering returning an item, make sure to keep it in the box until you’ve made your decision and avoid using it.

• We must receive all original packaging, paperwork, manuals, sleeves, tags, etc. just as it was sent to you in order for us to be able to issue a refund.

• If you received a gift with your purchase, the gift must be returned as well. If gifts are not returned, their full price will be deducted from the refund amount if your returned item makes your purchase no longer eligible for the gift.

• Returned merchandise for refund or exchange must be in its “brand new” condition. Serial numbers are to be matched in our records. Warranty cards must be left blank. Manuals and accessories must be returned in the same condition they were received.

• Collect-On-Delivery shipping will be refused

• Allow 3-5 business days from the date your item is received for your return to be processed.

If your item features a “Void if Removed” blue sticker, returns will be refused if this sticker has been removed.